Shipping

DISPATCH & DELIVERY

Orders are professionally printed and carefully dispatched from Auckland (by demand) once a week. 

*Orders are dispatched every Monday NZDT*

After dispatch, the delivery time is as follows:

New Zealand - orders are shipped by NZ Post, you have the choice of having your order delivered the next working day or trace and trace which takes up to 3 days.

Australia - orders are shipped by International Air Mail via NZ Post and takes 3-6 working days. 

Rest of the World - orders are shipped by International Air Mail via NZ Post and can take 6-10 working days

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All international orders (outside of New Zealand) are shipped using International Air Mail, please note this is not a tracked service.

COVID-19: Please be mindful of your countries shipping policies at the moment. Miss Hauora is not liable for lost or delayed shipping. 

 

PACKAGING

All limited edition prints are personally packed (and signed) by the artist herself, all other prints are created by demand and put together by one of our trusted partners also here in Auckland.

A3 Prints are presented in a plastic sleeve to prevent water damage and with backing board. It is then securely packaged in a custom made flat pack to further prevent bending during transit.

A2 Prints are presented rolled due to their larger size. They are rolled in acid free paper, then wrapped in bubble wrap to protect the ends of the print and prevent movement within the external packaging. It is then securely placed in a postal tube, then sealed with plastic tape to further prevent any risk of water damage. 

All backing boards and external cardboard are recyclable. We are in the process of brainstorming more earth friendly ways we can present your orders while still keeping them well protected. Watch this space!

 

RETURNS, EXCHANGES & LOST PARCEL

Miss Hauora is not liable for lost or damaged goods, however, please contact us if you have an issue to see if we can assist, as all inquiries will be considered on an individual basis. Miss Hauora is not responsible for 'change of mind' so please consider your purchase carefully. 

 

PRICES

All prices are in New Zealand dollars.